Anna B Kee

Swim school should be a fun and rewarding activity for not only the participants, but the personnel who run the swimming classes. However the many administrative tasks required to arrange and manage these programmes often have teachers waterlogged in paperwork and neverending organisation.

Alongside general lesson planning and class management, swim school personnel need to take and handle bookings, relay ongoing information to parents and pupils, and to chase and process payments. If a swim school relies on manual processes or many different automated systems, these tasks can end up being exhausting, which can eventually affect team morale and the quality of teaching.

Introducing Scuba LMS! The answer to effective Swim School administration

By implementing Scuba (Sports Centre Utilisation Booking and Analysis) Leisure Management System Software, swim centres will save both time and money! Our intelligent software is modular, allowing users to select the combination of products that suit their individual requirements. This includes operating their own Direct Debit management, and accessing an automated BACS reporting system. 

Scuba provides cost savings and eliminates integration fatigue when compared to other leisure industry systems due to avoiding ‘third-party plug-ins’ as our Course Management and Mobile Apps are integrated directly into the core of our platform.

Whether you are a small local community swim school or a large leisure centre group, Scuba will help you save money and efficiently address any administration hurdles that stand in the way of productive swim school management.

Scuba membership management software solution will enable you to: 

• offer greater flexibility for customers: they can choose a number of ways to pay and book e.g. visit the centre, book over the phone, via the web or via a kiosk on site.
• process bookings 24/7
• relieve pressure at the POS with unlimited virtual cashiers
• streamline payments with integrated Chip & PIN
• collate financial reports and admission statistics automatically as a by-product of processing visitors
• fast-track users with access control and/or kiosks
• automatic price selection to speed up the POS and minimise errors
• combine multiple transactions in a single payment
• process bookings centrally across all operating locations
• fast automatic cash reconciliation, including ‘real time’ and historical detailed audit trails
• provide unlimited membership categories, integrated loyalty and automatic concessions
• manage automatic arrears generation, letter creation, automated e-mails and SMS messages 

Find out more about Scuba at: www.deltacomputerservices.co.uk

We are pleased to announce that Delta Computer Services has been officially re-certified as ISO/IEC 27001:2022 compliant.

The renewal of our ISO/IEC 27001 certification was awarded at the end of December 2025, and covers the full scope of our business: the provision of software and full lifecycle services to the Leisure Management Industry.

The implementation of the ISO27001 standard provides reassurances that we take data security seriously, including compliance with local government tendering requirements. Our customers can always feel assured that we have implemented a system that consistently and safely manages risks related to the security of data owned or managed by us.

The re-certification process was led internally by Heather Taylor Doyle, Delta’s Information Security Implementations Manager, and Neville Dougall, our Data Protection Officer. Heather and Neville, alongside our ISO partners Qecuk, will continue to oversee the risk management system and ensure it always conforms to the standards required for ISO/IEC 27001.

Delta Computer Services was awarded the UKAS Management Systems ISO/IEC 27001 Certificate of Registration by Peers Quality Assurance Limited.

ISO/IEC 27001 is the world’s best-known standard for information security management systems (ISMS). 

UKAS is the sole organisation appointed by the UK Government that is able to issue ISO certificates on its behalf. As a result, it is only UKAS-accredited certification bodies that can issue ISO certification carrying the government-endorsed UKAS-accredited certification badge.

www.ukas.com

Thank you for your continued partnership. It is business associates like you who make our jobs a pleasure and keep our company successful.

May your Christmas and New Year be filled with much joy and happiness. We look forward to working with you in the coming year and hope our business relationship continues for many years to come.

Happy Holidays!!

From everyone at Delta Computer Services!

At the beginning of October we were extremely happy to welcome Richard Aldrige into the Delta fold as a new Customer Support Engineer.

As a key part of our fundamental Customer Support department Richard will be liaising with and supporting Delta customers in their general working day use of our software and operating systems. 

Richard’s role also involves working alongside Delta’s QA Testers and Development Team that ensure every web and app browser that we produce functions correctly before being presented to our customer base. 

Our testing programme is currently focused on ensuring that Delta’s software continues to be modular so that it adapts to every user’s needs. Our main service: Scuba (Sports Centre Utilisation Booking and Analysis) Leisure Management System Software, is still the beating heart within our system, and we are working on new iterations of Stellar2 and Stellar3 to provide customers with even greater efficiency in the workplace.

Richard was previously employed at Freedom Leisure in Worcester where he was considered by fellow employees to be the inhouse go-to technical person. As Freedom is a service user of Delta software he gained invaluable knowledge of our products whilst working at two of their sports & leisure centres in the city.

Aside from his technical abilities, Richard is a creative soul and in his spare time uses 3D printing to create replicas of iconic symbols from films including the Green Power Ranger dagger, and the Facehugger from the movie Aliens. His love of Terry Pratchett’s Discworld series recently inspired him to write and publish a book, a satirical novel set in a dystopian world; and for additional fun he DJ’s at birthdays and weddings under the name Rich T Bizkit!

Delta customers can contact our Customer Support Department between 08.00 – 17.00 from Monday to Friday.

Contact the Delta support desk at: 01825 768188

 

About Freedom Leisure

Freedom Leisure’s aim is to “improve lives through leisure”, providing affordable, inclusive and sustainable facilities that the whole community can enjoy.

Freedom Leisure manages the following sports & leisure facilities in Worcester:

• Perdiswell Leisure Centre
• St Johns Sports Centre
• Nunnery Wood Sports Complex

We are happy to confirm that Delta will be attending the Schools Enterprise Association’s next Sports & Leisure conference on 21 November 2025.

The annual event is an important date in the Sports & Leisure Industry calendar as it brings together SEA members, insightful and entertaining guest speakers, and key businesses working within the sector.

As an SEA Corporate Partner we have been invited to make a short presentation on Delta’s services at the conference. This will be delivered by our Head of Sales and Company Partner, Fred Simpson, who will highlight our Scuba software and the benefits it can provide to SEA members.

Attendees will also have the opportunity to hear talks on topical industry subjects including:

• Padel panel: How to think long term in the face of trend pressure
• Safeguarding in the sports’ space

The proposed agenda for the conference can be viewed here.

SEA Corporate Partners are organisations that offer a service or product which is deemed useful and relevant to SEA member schools in the delivery of their commercial programmes.

 

SEA Sports & Leisure Conference 2025

Tite: Pitch perfect plus – Adding value to your sporting assets

Location: Repton School, Derby 

Date: 21 November 2025

We are delighted to announce that Nicki Harris has recently joined the Delta Computer Services Support Team! 

Nicki is a very welcome addition to our customer support department and she brings with her over thirty years experience of working within the leisure industry, and an in-depth understanding of Delta software.

Originally appointed as a receptionist at Hailsham Leisure Centre, Nicki then moved to the position of Centre Admin Officer within the organisation. It was in this role that she first encountered working with Delta’s Scuba leisure management software (LMS) system, when it was installed at the centre back in the mid 1990’s.

Nicki has long term insight and understanding of all Suba modules including: Bookings, Contract Bookings/ Accounting, Courses, Classes & Admissions Setup, and Access Control; and specialist knowledge of Memberships and Bacs Manager.

Nicki is an important new member of our hardworking support desk team that consistently aims for a 75% first call fix-rate and to resolve 99% of calls within the working day.

Scuba users can contact the Delta Customer Support Department between 08.00 – 17.00 from Monday to Friday.

Contact the Delta support desk at: 01825 768188

Hailsham Leisure Centre is run by Freedom Leisure, a leading UK not-for-profit charitable leisure and cultural trust that operates over 130 leisure, cultural and entertainment venues across the country.

There has been positive news for the UK’s leisure and sports industries with the government’s recent announcements relating to NHS reform. At last, healthcare professionals will be able to prioritise the prescription of exercise and wellbeing activities to patients, instead of signing them off work.

As part of an inspiring initiative intended to both encourage people back to the workplace, and improve community healthcare, GPs will now be able to refer individuals to a local sports centre or gym, as a priority action, to help aid their recovery. 

The strategy is based on the GP referral schemes that were first implemented in the 1990s as a response to concerns about the general public health. During this time the Chief Medical Officer made recommendations to the UK’s health practitioners regarding the benefits of physical exercise in combating illness and chronic diseases. The ideology was adopted by many primary care trusts that provided patients with access to structured exercise programmes via referrals and encouragement from their doctor.

Delta Computer Services was proud to be involved in this groundbreaking project as the supplier of the Scuba Leisure Management Software (LMS) that supported GP surgeries in their work in this area.

The 2025 adaptation of the initiative has moved the issue one step further forward by now ensuring GPs can prioritise physical exercise as a treatment, a move that will be beneficial in tackling the nation’s sick note issue.

Statistics show that there are currently 2.8 million people not working in the UK due to poor health, and a more intelligent ‘back to work’ programme is now essential. The Health Secretary, Wes Streeting, recently explained “this pilot marks the end of a broken system that’s been failing patients and holding back our economy for far too long. Right now, we’re issuing 11 million fit notes a year, with 93 per cent simply dismissing people as ‘not fit for work’ — that’s not healthcare, that’s a bureaucratic dead end”.

Under the new pilot programme GPs will be allocated finances to employ dedicated teams that will help people find a job or return to work. In addition to referrals to health and leisure centres, patients will also be able to receive advice on debt management and career counselling. 

The pilot scheme, to be trialled in fifteen locations across the country, will see the establishment of community health centres staffed with teams that will include nurses, doctors, social care workers, pharmacists, health visitors, palliative care staff and paramedics. 

“We’re changing this conversation” said Streeting, “instead of GPs spending precious time rubber-stamping people out of the workforce, we’re supporting providers to bring in specialists — occupational therapists, work coaches, social prescribers — who can actually help people navigate back into employment while managing their health conditions.”

With this important financial and logistical support, the future is looking brighter for people’s general wellbeing, a GP’s workload, and the continuing busy turnstiles at our local leisure centres.