News

At the beginning of October we were extremely happy to welcome Richard Aldrige into the Delta fold as a new Customer Support Engineer.

As a key part of our fundamental Customer Support department Richard will be liaising with and supporting Delta customers in their general working day use of our software and operating systems. 

Richard’s role also involves working alongside Delta’s QA Testers and Development Team that ensure every web and app browser that we produce functions correctly before being presented to our customer base. 

Our testing programme is currently focused on ensuring that Delta’s software continues to be modular so that it adapts to every user’s needs. Our main service: Scuba (Sports Centre Utilisation Booking and Analysis) Leisure Management System Software, is still the beating heart within our system, and we are working on new iterations of Stellar2 and Stellar3 to provide customers with even greater efficiency in the workplace.

Richard was previously employed at Freedom Leisure in Worcester where he was considered by fellow employees to be the inhouse go-to technical person. As Freedom is a service user of Delta software he gained invaluable knowledge of our products whilst working at two of their sports & leisure centres in the city.

Aside from his technical abilities, Richard is a creative soul and in his spare time uses 3D printing to create replicas of iconic symbols from films including the Green Power Ranger dagger, and the Facehugger from the movie Aliens. His love of Terry Pratchett’s Discworld series recently inspired him to write and publish a book, a satirical novel set in a dystopian world; and for additional fun he DJ’s at birthdays and weddings under the name Rich T Bizkit!

Delta customers can contact our Customer Support Department between 08.00 – 17.00 from Monday to Friday.

Contact the Delta support desk at: 01825 768188

 

About Freedom Leisure

Freedom Leisure’s aim is to “improve lives through leisure”, providing affordable, inclusive and sustainable facilities that the whole community can enjoy.

Freedom Leisure manages the following sports & leisure facilities in Worcester:

• Perdiswell Leisure Centre
• St Johns Sports Centre
• Nunnery Wood Sports Complex

We are happy to confirm that Delta will be attending the Schools Enterprise Association’s next Sports & Leisure conference on 21 November 2025.

The annual event is an important date in the Sports & Leisure Industry calendar as it brings together SEA members, insightful and entertaining guest speakers, and key businesses working within the sector.

As an SEA Corporate Partner we have been invited to make a short presentation on Delta’s services at the conference. This will be delivered by our Head of Sales and Company Partner, Fred Simpson, who will highlight our Scuba software and the benefits it can provide to SEA members.

Attendees will also have the opportunity to hear talks on topical industry subjects including:

• Padel panel: How to think long term in the face of trend pressure
• Safeguarding in the sports’ space

The proposed agenda for the conference can be viewed here.

SEA Corporate Partners are organisations that offer a service or product which is deemed useful and relevant to SEA member schools in the delivery of their commercial programmes.

 

SEA Sports & Leisure Conference 2025

Tite: Pitch perfect plus – Adding value to your sporting assets

Location: Repton School, Derby 

Date: 21 November 2025

We are delighted to announce that Nicki Harris has recently joined the Delta Computer Services Support Team! 

Nicki is a very welcome addition to our customer support department and she brings with her over thirty years experience of working within the leisure industry, and an in-depth understanding of Delta software.

Originally appointed as a receptionist at Hailsham Leisure Centre, Nicki then moved to the position of Centre Admin Officer within the organisation. It was in this role that she first encountered working with Delta’s Scuba leisure management software (LMS) system, when it was installed at the centre back in the mid 1990’s.

Nicki has long term insight and understanding of all Suba modules including: Bookings, Contract Bookings/ Accounting, Courses, Classes & Admissions Setup, and Access Control; and specialist knowledge of Memberships and Bacs Manager.

Nicki is an important new member of our hardworking support desk team that consistently aims for a 75% first call fix-rate and to resolve 99% of calls within the working day.

Scuba users can contact the Delta Customer Support Department between 08.00 – 17.00 from Monday to Friday.

Contact the Delta support desk at: 01825 768188

Hailsham Leisure Centre is run by Freedom Leisure, a leading UK not-for-profit charitable leisure and cultural trust that operates over 130 leisure, cultural and entertainment venues across the country.

There has been positive news for the UK’s leisure and sports industries with the government’s recent announcements relating to NHS reform. At last, healthcare professionals will be able to prioritise the prescription of exercise and wellbeing activities to patients, instead of signing them off work.

As part of an inspiring initiative intended to both encourage people back to the workplace, and improve community healthcare, GPs will now be able to refer individuals to a local sports centre or gym, as a priority action, to help aid their recovery. 

The strategy is based on the GP referral schemes that were first implemented in the 1990s as a response to concerns about the general public health. During this time the Chief Medical Officer made recommendations to the UK’s health practitioners regarding the benefits of physical exercise in combating illness and chronic diseases. The ideology was adopted by many primary care trusts that provided patients with access to structured exercise programmes via referrals and encouragement from their doctor.

Delta Computer Services was proud to be involved in this groundbreaking project as the supplier of the Scuba Leisure Management Software (LMS) that supported GP surgeries in their work in this area.

The 2025 adaptation of the initiative has moved the issue one step further forward by now ensuring GPs can prioritise physical exercise as a treatment, a move that will be beneficial in tackling the nation’s sick note issue.

Statistics show that there are currently 2.8 million people not working in the UK due to poor health, and a more intelligent ‘back to work’ programme is now essential. The Health Secretary, Wes Streeting, recently explained “this pilot marks the end of a broken system that’s been failing patients and holding back our economy for far too long. Right now, we’re issuing 11 million fit notes a year, with 93 per cent simply dismissing people as ‘not fit for work’ — that’s not healthcare, that’s a bureaucratic dead end”.

Under the new pilot programme GPs will be allocated finances to employ dedicated teams that will help people find a job or return to work. In addition to referrals to health and leisure centres, patients will also be able to receive advice on debt management and career counselling. 

The pilot scheme, to be trialled in fifteen locations across the country, will see the establishment of community health centres staffed with teams that will include nurses, doctors, social care workers, pharmacists, health visitors, palliative care staff and paramedics. 

“We’re changing this conversation” said Streeting, “instead of GPs spending precious time rubber-stamping people out of the workforce, we’re supporting providers to bring in specialists — occupational therapists, work coaches, social prescribers — who can actually help people navigate back into employment while managing their health conditions.”

With this important financial and logistical support, the future is looking brighter for people’s general wellbeing, a GP’s workload, and the continuing busy turnstiles at our local leisure centres.

The last few years have been eventful and so much has changed about the way we all work. We all appear to be busier and spend more time watching people on Teams than we do catching up on Netflix.

Pre-lockdown, we held periodic gatherings in the form of a National Conference, as an alternative to individual visits, and we plan to do this again in 2024 in order to offer an alternative forum where we can catch up, and you can meet staff from other sites and enjoy some networking away from the day-to-day.

The location is The Crowne Plaza Hotel in Manchester on Wednesday 22^nd May.

The Crowne Plaza is walking distance from Manchester Airport, which has hubs for both the rail and bus network. It also has ample parking for those that wish to drive.

The general format will be start 09:30, finish by 16:00 latest so you can miss the traffic. Lunch and refreshments will be provided throughout the day. The content will be a mix of showing you ongoing developments, going through some aspects of the system that (we know) customers find tricky, group chats to share / gather information for future versions and optional break-out sessions if you want to chat about individual items.

The Team from Delta will be staying the night before and this is a good option for those of you who travel any distance or for those who will fly in from the smaller airports.

Places are limited and will be allocated on a first-come first-served basis, so please let us know as soon as possible if you would like to attend. We need a firm commitment to make this successful and look forward to hearing from you. If you have any questions, please contact conference@deltacomputerservices.co.uk.

 Enterprise: 1 + 1 = 3. Driving synergy and improving returns.

The Schools’ Enterprise Association (SEA) is an independent members’ organisation providing support and guidance for schools’ management teams responsible for generating additional commercial revenues by optimising the return on the school’s considerable assets: education; co-curricular; community and public benefit partnerships; provenance; and buildings and facilities. 

The SEA includes a Sports Chapter, which helps sports’ management teams meet the unique challenges of running and optimising the return on schools’ sports facilities. 

Services offered through SEA membership include professional development, networking opportunities, reference library, recruitment, consultancy and access to professional advisors, focused on the enterprise development within schools. 

The Schools Enterprise Association and the Sports Chapter are established to:

• Provide members’ representatives with the professional support they need to successfully manage their commercial lettings’ business and sports’ centre activities alongside the school’s core remit of providing a world class education to the school’s pupils.
• Offer specialist advice and guidance services online, over the phone and in person at networking meetings, professional development events and an annual conference.
• Work closely with other associations representing this sector, as well as professional advisers to the independent school sector ensuring that member schools have access to the very best information and guidance available in the marketplace.

The full agenda can be found here: SEA Annual Conference Agenda 2024 FV

We are attending active-net at the end of March.

active-net is a buyer and supplier event for the health, fitness and leisure industry.

The event is on 27th & 28th March 2024 at Eastwood Hall, Nottingham, more information can be found via their website here : https://active-net.org/

Please come and see us and meet Fred Simpson who will be able to show you the Scuba system. The system comprises a combined leisure and theatre booking system, courses module (incl Swim School), membership management, contact/block booking and a customer-facing, self-service portal to enable your customers to book, pay, join, renew and manage their user account on-line and via an APP (included).  

We are looking forward to meeting you there. 

For more information about us and our products, please have a look at our website : About Us , Introduction To Scuba