We are happy to announce customer support is back to it’s normal working hours:
Monday to Friday 8:00 am – 5:00 pm
Any of our customers who did not receive our May newsletter please contact us.
You may already be aware that SQL Server 2008 currently used to host Scuba/CentreStage databases will no longer be supported by Microsoft after 09/07/2019. Please see https://www.microsoft.com/en-gb/sql-server/sql-server-2008 for more information.
Delta will, for a period of time, continue to provide support for its applications utilising SQL Server 2008 however we recommend migrating to a current version for improved security and performance.
Server migrations sit outside of the usual services provided by Delta and as such are usually carried out by your own IT support. Delta can conduct server migrations however this is a chargeable service with quotes available upon request.
As a brief overview, you may wish to review the following considerations and suggested actions with your IT support and management team in order to make an informed decision as to how you wish to proceed:
- Audit current configuration:
o Operating Systems (OS)
o Database access – SQL/Windows authentication group
- Consider Scuba services (where applicable):
o Closedown service
o Import to Scuba5
Services can be located in windows\system32 or Syswow64 depending on the server OS
- Consider web services (where applicable):
o ScubaConnect.php within the WSDL folder holds the connection details
o ScubaRemoteWebCamera routines for terminal server installation
- Consider Sentinel:
o Fixed IP settings for door controllers and PC(s) running Sentinel. Windows Firewall needs port 9100 opened
Suggested action plan:
1. Make a copy of the Live database (and potentially central folders) on the new server
2. Configure your existing Scuba clients with an additional ‘location’ connecting to the new database / folders (remembering to change the location name!)
3. Test and then set the clients back to the Live system
4. On the day of migration, reconfigure all clients to the new location
5. Back up the live database and then take off line
6. Restore the database on the new server (Central Folders may need to be moved again if they have changed in the interim period)
7. Allow end users access to the system
8. Remove old locations from client machines
To summarise, there are two options available:
- Continue with SQL Server 2008 (not recommended)
- Migrate to a current version (recommended)
If you have any questions, please contact Neville or Paul at Delta on 01825 768188 or via firstname.lastname@example.org
ISO 27001 is an internationally recognised Information Security Management standard. BSI has assessed that Delta has stringent standards and processes in place to reduce risks and manage information security.
Our certification demonstrates that Delta, as an organisation, and Scuba and CentreStage, as solutions, follow international information security best practices. In order to achieve certification we have undergone extensive and independent auditing by an accredited body, BSI.
Obtaining certification is only the first part of our journey. We will continue with further ongoing internal and external auditing to maintain our certification beyond 2022 thus demonstrating our commitment to information security and a culture of continuous improvement.
“What does this actually mean to us as a customer?” we hear you ask. The answer is simple – we strive to design, build and deploy the best software we can, for your business. Policies and procedures are in place to protect your data and reduce risk as we take information security seriously. You put your trust in us and we invest to maintain this relationship.
Congratulations to Heather and Neville for their hard work in achieving the standard as well as the rest of the team for their support! As always, if you have any questions, please do not hesitate to get in touch.